Terms of service

Terms & Conditions of Service

Last Updated: 2025

Welcome to Pulse Scrubs. By accessing or purchasing from our website, you agree to the following Terms & Conditions:

1. Use of Website

You agree to use our website lawfully and not engage in activities that may disrupt or damage its functionality, content, or security.

2. Product Information

We strive to provide accurate descriptions, images, and details of all products. Colors may vary slightly due to screen settings or lighting.

3. Orders & Payments

  • All orders must be completed through our official website.

  • Prices, promotions, and stock availability may change at any time.

  • Payments are processed securely through certified payment providers.

4. Shipping & Delivery

Delivery times depend on the selected shipping method and courier operations. Pulse Scrubs is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Return & Exchange Policy

  • No refunds.

  • Exchanges only within 24 hours of receiving your order.

  • Items must be unused, unwashed, and in original packaging with tags attached.

  • Exchange fees apply and are paid by the customer.

  • Accessories, add-ons, and customized items (printing/embroidery) are not exchangeable.

  • Faulty or wrong items must be reported within 24 hours with photo evidence.

By purchasing, you automatically agree to our Return & Exchange Policy.

6. User Accounts

You are responsible for maintaining the confidentiality of your account information. Any activity under your account is your responsibility.

7. Intellectual Property

All website content — including designs, photos, logos, and product descriptions — is owned by Pulse Scrubs and may not be copied or reproduced without written permission.

8. Limitation of Liability

Pulse Scrubs is not liable for indirect, incidental, or consequential damages arising from use of the products or website.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website indicates acceptance of revised terms.

For questions or support, please contact us through our official communication channels.